Campground Hosts Needed

Job Description

Posted on: 
December 19, 2024
This is a seasonal employment opportunity. Campground Hosts are assigned to a campground area and are responsible for managing the campground, providing unparalleled customer service to our guests, and servicing and maintaining the facilities and grounds.

Responsibilities

Prior to a guest's arrival, the Host prepares the facility, sites, and amenities for the clean, operable, and safe use. This entails cleaning, landscaping, inspection, and maintenance of the grounds, sites, restrooms, amenities, and additional facilities. During a guest's visit, a Host continues cleaning, landscaping, inspection, and maintenance and additionally collects fees, fulfills reservations, upholds rules, and sells approved items. When a guest leaves, the Host promptly attends to the site and makes it ready for the next guest. Additional duties and projects are assigned by managers.

Job Requirements

- Have superior Customer Service Skills - Be able to defuse/de-escalate a tense situation between parties. Conflict resolution experience would be very helpful. - Hosts need to be physically able to perform a series of tasks that require: - walking the length of a campground, - navigating natural terrain while using a handheld blower, - bending over to regularly clean toilets, - kneeling to scoop out ashes from a fire pit, - leaning over to pick up litter and fallen branches, - stretching above your arms above your head to clip vegetation, - gripping and dragging a rake - carrying at least 30 lbs. of weight in a trash bag or barrel. - Operate various landscaping tools including a shovel, rake, blower, clippers, and lawn mower. - Have cash handling skills, including the ability to count back change - Have enough bookkeeping skills to be able to record and balance the cash vs. sales transactions - Be able to operate a computer and work with basic programs. - Skills in credit card processing are preferred. - Prior experience working with reservation systems is preferred.
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